Our Sales Advisors will personally guide you through every aspect of your purchase and will be happy to help with any additional queries you may have. However, our simple summary of the buying process will help you understand exactly what happens.

Step 1: Reservation

The Sales Advisor will help you complete the reservation paperwork and provide you with your comprehensive Home Owners Guide. At this stage you’ll need to pay the reservation deposit which will secure your new home.

Step 2: Getting the right financial Advice

You should have already spoken to a Financial Advisor because you’ll need to complete your mortgage application at this stage. We can recommend impartial and genuinely independent specialists who have the expert knowledge and skills to be able to identify your exact financial requirements. There are an overwhelming number of mortgage products on the market and it’s important that you find the right one to suit you. The most attractive mortgage products disappear quickly so it’s in your interest to respond to lenders quickly with any information they may require.

Once you’ve received your final mortgage offer, you should let the Sales Advisor and you legal advisor know as quickly as possible.

Step 3: Instructing a solicitor

You need to find and instruct a legal advisor to act on your behalf. If you are not sure who to use we can always recommend a selection known locally to us. Their responsibility is to arrange for the transfer of ownership of the property, often referred to as ‘conveyancing’. You’ll need to pay various fees at this stage, make sure you understand what these will amount to.

Step 4: Exchange of Contracts

Once your solicitor is happy with the details of the purchase and you have received your mortgage offer you’ll be able to sign the draft contract.

At this stage you will need to provide your legal advisor with your exchange of contract deposit and instruct them to exchange contracts.

Step 5: Choices and Options

Depending on the stage of construction of your new home you may be able to personalise it with specific choices or options. You will be able to discuss this with your Sales Advisor.

Step 6: Build Progress Updates

We’ll provide you with regular updates on the progress of your new home and its anticipated completion date.

Step 7: Pre-Decoration visit & Home Demonstration

We want you to get the very best out of your new home. In order for you to view and discuss the progress of your new home, we will invite you to visit with the site manager. This will help you to understand how your home is built and demonstrate to you how you can make the best use of the fittings and appliances within your new home.

Step 8: Legal Completion and Handover

The big day arrives. Legal completion actually takes place when the balance of the purchase price monies has been received by Merchant Taylor. On the day this occurs we’ll provide you with the keys to your new Merchant Taylor home as part of a handover with our team on site.

The Next Stage

We won’t stop there, our customer service team will ensure you are looked after from the day you move in for up to two years.